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Comment By: Anonymous Comment Date: 2008-01-29
Comment: Received another call from this number tonight. Have lost track of how many times we have gotten called about out "vehicle warranty". Spoke with a representative tonight and asked for an additional identifying feature aside from her name so if we received another call we could have some records to point to. She was not forthcoming. She said she'd "put the number into the computer and it would take 3-5 days to process". I explained that was not acceptable as we have done this several times. She said that all she could do was what she's been told to do and that is "put the number in the computer. I asked what kind of gaurantee could I have that the calls would stop. Part way through my query, she hung up on me. I tried calling back with the intention of speaking with a manager or supervisor, only to find that when dialing this number I reached "Mortgage Services". Interesting. So I listened to the recording (which says "we are trying to reach you" - curious message for a number you call *in* to) - eventually they give an option to opt-out of their call list. I chose that option and got transferred to a "voicemail" box that was "full". I find this whole setup to be very suspicious. I believe that this is some type of scam designed to get financial information should anyone choose to "renew" their warranty. We will be reporting this to our Attorney General.
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